Refund Policy

At Drive Safely Insurance, we value our customers and are committed to providing transparent and reliable insurance services. This Refund Policy explains when and how refunds may be issued for payments made toward insurance policies or related services.


1. General Policy

All payments made to Drive Safely Insurance are subject to the terms of your insurance policy and applicable state regulations.
Once coverage has begun, refunds are only issued as outlined in your policy terms and conditions.

If a refund is applicable, it will be processed using the same payment method used for the original transaction.


2. Refund Eligibility

You may be eligible for a refund in the following situations:

  • Policy Cancellation Before Activation:
    If you cancel your policy before the coverage start date, you are entitled to a full refund of any premium paid.

  • Policy Cancellation After Activation:
    If your policy is canceled after it becomes active, a pro-rated refund will be issued for the unused portion of the coverage period, minus any applicable administrative or cancellation fees.

  • Duplicate or Erroneous Payments:
    In the event of an accidental duplicate payment, the extra amount will be refunded promptly once verified.


3. Non-Refundable Payments

The following payments are non-refundable:

  • Policy fees or administrative charges

  • Payments made for completed coverage periods

  • Claims-related fees or charges

  • Any services already rendered or processed


4. Refund Processing Time

Once a refund is approved, it will typically be processed within 7–14 business days.
Processing times may vary depending on your payment provider or bank policies.

You will receive an email confirmation once your refund has been initiated.


5. Policy Cancellation Procedure

To request a policy cancellation and potential refund, please contact our customer support team through one of the following methods:

📧 Email: Contact@drivesafelyinsurance.pro
📞 Phone: +1 (888) 707-7631
📍 Address: 1909 Hot Springs Way, Princeton, TX 75407

Our representatives will verify your account, confirm your policy details, and provide guidance on the cancellation and refund process.


6. Late or Missing Refunds

If you haven’t received your refund within the stated timeframe:

  1. Check your bank or credit card account again.

  2. Contact your payment provider for possible delays.

  3. If the issue persists, please reach out to us at Contact@drivesafelyinsurance.pro and include your policy number and refund request reference.


7. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time to reflect changes in our operations or applicable laws.
All updates will be posted on this page with a revised “Last Updated” date. Continued use of our services constitutes acceptance of any changes.


8. Contact Us

For all refund-related inquiries or policy cancellations, please contact us:

Drive Safely Insurance
📍 1909 Hot Springs Way, Princeton, TX 75407
📞 +1 (888) 707-7631
📧 Contact@drivesafelyinsurance.pro

We appreciate your trust in Drive Safely Insurance and are always committed to ensuring fair, transparent, and customer-friendly service.